Rights and Responsibilities

Patients have rights to:

  • Be registered with a GP
  • Be offered a health check
  • Receive emergency care at any time
  • Receive appropriate drugs and medicines
  • Be referred for a specialist opinion where appropriate
  • Choose whether or not to take part in medical research or student training
  • To have involvement in decisions around the treatment and care you receive
  • To have a choice of treatment options including any referral to Secondary Care
  • To be treated with dignity, respect and with due regard for age, sex, religious persuastion, sexual orientation, racial origin, clutural and linguistic background and any disability

 

Patients have responsibilities to:

  • Try, where possible to use our service within the resources available
  • Cancel a pre-booked appointment
  • Not be violent or display abusive behaviour
  • Maintain good relations with the Practice

 

Contact Details

Brownlow Health @ Kensington Park
157 Edge Lane
Liverpool
L7 2PT
Tel: 0151 295 8770

Out of Hours

We are having intermittent problems with the phone and computer systems today. Please bear with us while this problem is addressed. If you have an urgent problem, and cannot get through on the phones, please present to reception. Apologies for any inconvenience. For urgent queries, please call 07884024098