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If you have medications that are on repeat prescription, they can be requested without having to see the doctor.

Please note that we require 48 hours’ notice for repeat prescriptions, and we do not accept requests over the phone.

If you review date is due, you will not be able to order a repeat prescription, and will be asked to come in for a review.  Your nurse or doctor may have advised you when a review is planned, or you can see the review date at the bottom right hand side of your prescription or on your NHS app.

How to order a repeat prescription

There are two ways to order a repeat prescription:

1) Order on-line

There are numerous third party options for online services, such as Patient Access and the NHS app.  The NHS app has the advantage of being able to register without first having to collect a PIN number from reception.

2) Ask in person at reception.  Ideally you should hand in the right hand side of your previous prescription, which is a list of your repeat medications.  You can tick whichever items on this list that you need.  If you lose the right hand side, then instead you can write down which medications you need, and hand your list to reception.

Medical Exemption Certificates

If you have one of the specified conditions listed below ask for an application form, FP92A, from reception. You need to fill it in and your doctor (or an authorised member of the practice staff) will sign to confirm the information you’ve given is correct. You will then be sent a Medical Exemption Certificate which is valid for five years.

Specified conditions are:

  • Treatment for cancer; note this includes treatment for the effects of cancer, or treatment for the effects of a current or previous cancer treatment.
  • A permanent fistula requiring dressing.
  • Forms of hypoadrenalism such as Addison’s disease.
  • Diabetes insipidus and other forms of hypopituitarism.
  • Diabetes mellitus, except where treatment is by diet alone.
  • Hypoparathyroidism.
  • Myxoedema (underactive thyroid) where thyroid hormone replacement is necessary.
  • Myasthenia gravis.
  • Epilepsy requiring continuous anticonvulsive medication.
  • A continuing physical disability which means you cannot go out without help from another person.

If you have a Medical Exemption Certificate all your prescriptions are free, whatever the medication is for.

For more information on the appication process for a Medical exemption certificate, or other help with healthcare costs visit the NHS Business Authority Website

Prepayment certificates

A PPC lets you get as many NHS prescriptions as you need for a set price.

If you regularly pay prescription charges, a PPC could save you money.

The prescription charge in England is £9.00 per item.

A PPC costs:

  • £29.10 for 3 months
  • £104 for 12 months.

More information about PPCs can be found here.


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