Rights and responsibilities
Patients have rights to:
- Be registered with a GP
- Be offered a health check
- Receive emergency care at any time
- Receive appropriate drugs and medicines
- Be referred for a specialist opinion where appropriate
- Choose whether or not to take part in medical research or student training
- To have involvement in decisions around the treatment and care you receive
- To have a choice of treatment options including any referral to Secondary Care
- To be treated with dignity, respect and with due regard for age, sex, religious persuastion, sexual orientation, racial origin, clutural and linguistic background and any disability
Patients have responsibilities to:
- Try, where possible to use our service within the resources available
- Cancel a pre-booked appointment
- Not be violent or display abusive behaviour
- Maintain good relations with the Practice
ADMNISTRATION QUERIES
For administrative queries such as reports and sick notes, with a reply by the end of the next working day.
eCONSULTS
Appointment requests and medical advice, with a reply by the end of the next working day.
PRESCRIPTION REQUESTS
Find out how to order repeat prescriptions online.
REGISTER
Register as a patient with the practice.